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SERVICE AGREEMENT

This Service Agreement is made effective by and between the client, herein collectively, “The Client” and GlobalLincks, dba Global Solutions IT, Inc. herein collectively, “The Agency”.

1.DESCRIPTION OF SERVICES.

Upon receipt of the first payment, “The Agency” will provide to “The Client” the following services on a subscription plan basis:

If Professional Package:

*Web Development Module

  • 1 Fully Responsive Website
  • 10GB Storage Space
  • SSL Digital Certificate
  • MLS® Ready for Integration
  • SEO Search Engine Optimization App
  • 1 Free Domain for 1 Year
  • 1 Email Account
  • Social Media Integration
  • Google Analytics Integration
  • Properties Database for searching
  • WhatsApp Integration

*Lead Generation Module

  • Blog with 3 real estate market content posts
  • Email Marketing tool integrated
  • Form to capture leads
  • Real Estate Infographic for download
  • *After every 6 months, new blog content will be released.

*3 revisions included

If Moderate Growth Package:

*Web Development Module

  • 1 Fully Responsive Website
  • 20GB Storage Space
  • SSL Digital Certificate
  • MLS® Ready for Integration
  • SEO Search Engine Optimization App
  • 1 Free Domain for 1 Year
  • 1 Email Account (Forward)
  • Social Media Integration
  • Google Analytics Integration
  • WhatsApp Integration
  • Email Marketing tool integrated

*Lead Generation Module

  • Blog with 4 real estate market content posts
  • Landing Page to capture leads
  • Real Estate Buyers Guide for download
  • 5 Monthly Social Media posts
  • *After every 3 months, new blog content will be released.

*4 revisions included

If High Growth

  • 1 Fully Responsive Website
  • 50 GB Storage Space
  • SSL Digital Certificate
  • MLS® Ready for Integration
  • SEO Search Engine Optimization
  • 1 Free Domain for 1 Year
  • 1 Email Account (Forward)
  • Social Media Integration
  • Google Analytics Integration
  • WhatsApp Integration
  • Email Marketing tool integrated

* Lead Generation Module

  • Blog with 6 market content posts
  • Landing Page to capture leads
  • Real Estate Infographic for download
  • Real Estate Buyers Guide for download
  • 10 Monthly Social Media posts
  • *After every 2 months, new blog content will be released.

* Online Advertising Module

  • 1 Monthly Facebook/Instagram/Google Adwords Ad Creation
  • $100 Facebook Ad Voucher

*5 revisions included

This includes:

  • 20 build hours of design work
  • IDX Broker Account Customization and Integration into WordPress website
  • 12 pages including*:
    • Home
    • About
    • Testimonials
    • Featured Listings
    • Home Search/Properties
    • Blog
    • Address
    • MLS ID #
    • Browse
    • Map Search
    • Mortgage Calculator
    • Contact

*Pages are subject to change by either “The Client” and/or “The Agency”.

IDX

We will integrate a home search on your website using IDX Broker Platinum or Platinum Lite. You may opt for an alternate IDX company of your choice only if approved by “The Agency”.

Website Hosting & Maintenance

Your website will be developed on a staging platform on our WPEngine Server. We will be using the WP Engine Hosting platform. Once the site is approved we will migrate the website to “The Client”‘s WPEngine account.

What you get from WP Engine:

  • Amazon AWS, Azure, IBM, Google Cloud or Digital Ocean
  • 15 GB of bandwidth out aggregated across all AWS services
  • Proprietary Caching System for increased loading speeds
  • 24 Hour complete back up of your website.
  • Free SSL Certificate
  • Free CDN
  • If your site gets hacked WPEngine promises to restore it
  • 24/7 Chat Customer Support with a real WordPress Expert

Communities and Community Pages

“The Agency” will custom build the communities based on the service areas as determined by “The Client”. These community pages will include:

  • Available Homes For Sale in the communities
  • Images and content can be added if provided in a timely manner

Logo Design, Specialty Fonts, and Colors

“The Agency” will offer to create a logo if “The Client” does not have one. If “The Client” does not approve the logo designed by “The Agency”, then it is the sole responsibility of “The Client” to have one made for the website.

If “The Client” request a specialty font, “The Client” must provide the name of the font and must purchase it.“The Client” must provide the desired colors for the website.

Email Set up, Domain Names & Forwarding

“The Agency” is responsible and will set up an email associated with the domain name. The domain name will be purchased (the first year for free). In case “The Client” already has the domain, “The Agency” will migrate to our server.

Third Party Integration or iframing

“The Agency” will only integrate third-party features at the discretion of “The Client”.

These may include:

  • Market Snapshots
  • Mortgage Calculators
  • Other Websites or iframing features of other websites

Service After Completion of Website to “The Client”

Any additional requests for service made by “The Client” for work to be done on the site after it is ready to by launched and live, herein collectively “Launched and Live”, shall be submitted as a ticket, herein collectively “Ticket” and subject to a service charge of $75 per build hour.

Prior to the site being “Launched and Live”, “The Client” will be allowed to make a one-time submission for requests for changes to the website. Any and all changes will be made at the sole discretion of “The Web Designer”.

Once “The Web Designer” has completed the website and all change requests by “The Client” are made by “The Web Designer”, the site MUST be “Launched and Live”. No website will be allowed to remain unlaunched on our server for more that 30 days after completion and change request are made and completed by “The Web Designer”. After 30 days, the website will be automatically “Launched and Live”.

Page and Page Content

“The Client” must provide “The Web Designer” any and all desired content, including images, hyperlinks and branded items specific to the pages, prior to the website being “Launched and Live”. If “The Client” does not submit any specific content, “The Web Designer” will add standard content in order to build the page(s).

Additional Requests Outside the Description of Services

In the event “The Client” request any additional features be added, integrated or incorporated to the website not included in the Starter or Pro packages, “The Web Designer” will make every effort to accommodate “The Client” request. “The Web Designer” does reserve the right not to honor any or all of the requests to add, integrate or incorporate “The Clients” requests including but not limited to:

Customer Relationship Management (CRM) integration

Plugins

Design Elements not offered in our Starter or Pro packages

3rd party products

Brokerage specific or proprietary products

  1. PAYMENT

Payment shall be made in full to “The Web Designer” prior to any “Services” being performed as described in this Contract.

  1. REFUND POLICY

“The Client” shall have 24 hours from receipt of payment to request a full refund. “Services” are calculated at an hourly rate of $75 per build hour. Estimated work time to complete websites are calculated at 10 build hours for the Starter Package and 20 build hours for the Pro Package.

  1. DELIVERY

Delivery of your website will be in 3 weeks from the approval date of your IDX. Should “The Client” request a refund while the website is being built, “The Web Designers” will subtract the amount of build hours already worked on the website up to the point of request for refund. The build hour rate is calculated at $75.00 per build hour. The remainder of the payment, if any, will be made available to “The Client” within 72 hours of request for refund. No refund will be honored after the site is “Launched and Live” to “The Client”.

  1. ENTIRE AGREEMENT

This contract contains the entire agreement of the parties, and there are no other promises or conditions in the other agreement whether oral or written concerning the subject matter of this Contract. This Contract supersedes any prior written or oral agreement between the parties.

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